Frequently asked

Questions sellers ask before the first call.

We'd rather answer plainly than guess at what you might want to know. If yours isn't here, ask it on the call.

Plain English. Honest answers. Owner-operator from the first call.

All FAQs

Section 01

Working with us

Who am I going to be talking to?

The Eby family. When you call, you're talking to us directly. Not a screener. Not a 1-800 number. Whoever picks up has the authority to walk your property and make an offer.

Are you a "we buy houses" company?

We're a family-run buyer. The yellow-letter and billboard companies are usually national wholesalers who flip the contract to someone else and disappear. We acquire the property, restore it, and return it to a family. That's the difference.

How long have you been doing this?

Lee has spent decades on the trades. Eby and Co. brings that experience to the seller side, with sons in the business. Real homes, real work, no shortcuts.

Do you only buy in Abbeville?

Abbeville is home base. We work across Upstate South Carolina, and we'll even consider deals in neighboring states when the situation calls for it. If your property is within a couple hours of Abbeville, the conversation is worth having.

Section 02

The offer

How do you decide on a fair offer?

We walk the property. We see what's there and what the work will take. Decades on the trades means the number isn't built off a spreadsheet in another state. It's built off what we saw. We explain the math if you want us to.

Would a realtor get me more?

Sometimes. If your property is in solid condition and you have time, a realtor will probably get you a higher net once you factor in repairs, commissions, staging, and time on market. Our integrity comes from being honest about when our offer is right for you and when it isn't. We've sent sellers to realtors before. We'll do it again.

Will you back out at closing?

No. We don't re-trade. The number we tell you on Day 1 is the number you receive at closing. If something genuinely changes during title or inspection, we tell you what changed and why, and you decide what's next. We don't ambush you at the table.

Do I have to pay anything?

No. There are no fees to talk to us. No commission. No closing costs charged to you. The number we agree on is the number that lands at closing.

Section 03

The process

What happens after I call?

We have a conversation, usually about 20 minutes. You tell us about your situation. We listen for what's actually going on. If it makes sense to look at the property, we schedule a walkthrough.

Will you come walk the property in person?

Yes. Every property gets walked in person before we make a number. No virtual estimates, no drive-by offers.

How fast can you close?

As fast as the title company can clear the paperwork. We've closed in fourteen days when a seller needed it. We've also held a close date open for ninety days when a seller's situation required patience. Your timeline drives ours.

Will you put a sign in my yard?

No. No sign, no public listing, no neighbors asking what's going on with the house. Discretion is part of how off-market works.

Section 04

Your property

Does the condition matter? Do I need to clean up?

Take what you want and leave the rest. We buy the property as it sits. No staging, no make-ready, no last-minute punch list. The work that needs to be done is what we'll handle after closing.

My house has been sitting empty. Does that hurt the offer?

Sometimes. It depends on what sitting empty has done to the house. Houses are built to be lived in. When nobody's there, the walls start to crack from the hot and cold, pipes can freeze or leak without anyone noticing, and small problems turn into big ones before anybody catches them.

Meanwhile the property taxes and insurance keep adding up. The longer it sits, the more it costs you, whether you sell to us or to anyone else. Calling us doesn't commit you to anything. But the math gets worse the longer the home sits.

I have tenants. Can you still buy?

Yes. Tenant-occupied or vacant, we work with both. If a tenant is mid-lease, we can structure the timing around that. If the tenant is the reason you're selling, we can talk through what that looks like too.

I'm not sure I'm ready to sell. Should I still call?

Yes. We don't pressure people into selling, and we're happy to walk you through what your options would look like even if you decide to wait. A lot of sellers we end up working with called us once a year before they were ready. The conversation is free. The decision is yours.

A question we didn't answer?

Ask it on the call. We'd rather answer plainly than make you guess.